Gasbike - Customer service seems to be nonexistent, questions unanswer
Just trying to find out if 79cc 4stroke clutches are adjustable..
Gasbike - Poor service
I am new to the world of motorized bikes. Called customer service #, to ask a few questions. The guy who took my called told me he would not answer my question about the different gas motors because i could go to Youtube and do my own research. Who handles customer questions this way? I will not be buying a bike from this company. Too bad.
I was supposed to get a gt90 conversion kit and they instead sent me a kit with a push rod that is the wrong length from a 50cc bike. I called multiple times over 8 months and every time, they "leave a note" for the manager in the back to call, or the warehouse...Read more
Gasbike - Zero customer service
I ordered a part....the sent the wrong one. Then blamed me because they can't read correctly
unfortunately I have been sucked in at gas bike they suck you in with free shipping.i have had orders shorted and one engine which had an oil leak because of a 2$ seal they would not even send a new seal.i got nothing in return for emails and phone calls one *** told...Read more
I have had faulty parts sent to me. Upon contacting them, I received no answer over the phone only got connected to the customer service line that is outsourced and can´t help with anything only with RMAs. I emailed gasbike, and received no answer, I phone contacted...Read more
Gasbike - BAD Customer Service
I was sent the wrong engine. I told them this and it very hard to get in touch to return. Not returning calls etc!!! Very bad
Gasbike - Pay with Paypal!!!!
Pay with paypal... they wont mess around with troubled sellers... you need a refund? didnt get your product? paypal steps up. Gasbike is legit, bad customer service skills/comminications, but Paypal will have your back, especially if you use the pay after delivery option!!!
I received a defective gas tank and was told to send a picture of the leak and that I would receive a tank by the end of the week. Now 3 days later they are telling me I have pay to send the tank back first and possibly they would send another one. The mangager told me...Read more
Package arived to me sticking out of the box so I accepted it because it says in their policy to accept minor damages and then contact them within 3 days which I did. Then they proceeded to tell me that it's my fault for accepting a damage package and that I accepted...Read more
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